A website that does its job - start to finish.

Wix and Squarespace are tools - you build the site yourself. First Practice is a service - we build, host, and maintain the site for you. The cost is comparable; the time investment is dramatically different. Wix takes 20-30 hours of your time (and another 20 hours to learn what you're doing). First Practice takes 15 minutes.

Yes. Your domain is registered in your name. If you ever cancel, the domain is still yours - you can transfer it anywhere.

After 12 months as an active customer, yes - the entire site is yours outright. That includes the design, the code, and all content. You can take it to another host or carry on with us. Before 12 months, you keep your domain and content on cancellation; the site build itself remains ours until the 12-month mark, which is when your subscription has fully covered the build.

Yes - that's the standard turnaround. We've engineered the process so the wait isn't there. Manually, an agency takes 3 weeks because they're doing every page by hand; we've productised the heavy parts of that work so there's no bottleneck.

Unlimited same-day content changes are included in every tier, starting at Starter. Email what you want changed and it's live the same business day. No back-and-forth, no quoting, no agency clock.

No. Every site is built per practice from scratch. Your services, your suburbs, the conditions you support, your brand voice, the way you describe your work - all of it shapes the site from the ground up. The engineering layer (hosting, framework, accessibility pipeline, compliance pipeline) is productised, which is what makes it fast and affordable. The content and structure are bespoke. Under the hood, the sites are built on Next.js, the modern web framework used by leading global brands, which gives us a fast, maintainable, accessible foundation to build that bespoke layer on top of.

Four things. Built per practice: every site is structured and written for that customer; no swap-in-your-logo template builds. Content depth: most competitors offer 5-15 pages; we offer 30-200+ depending on tier. Compliance: every page is checked against NDIS Commission rules. Accessibility: every site is tested against WCAG 2.2 AA with both automated and manual checks before launch.

Cancellation is immediate with no exit fee. You keep your domain. We hand back your content as a downloadable archive. No recovery period - if you want to come back, just sign up again.

Yes. Unregistered providers can work with plan-managed and self-managed participants, which covers most NDIS participants. Most NDIS sole-traders operate unregistered. We make sure your copy complies with the rules either way.

Agencies do the whole stack manually - long discovery, slow approvals, billable hours on every change, custom infrastructure each time. We've productised the engineering layer (the parts no one actually needs custom) and reserve the bespoke work for what matters: the content, structure, suburbs, services, and brand voice. Each site is still built from scratch for your practice; we've just removed the slow, repetitive engineering work from the loop.