For NDIS sole traders
Marketplaces find you shifts. We help you build a practice.
A professional NDIS support worker website, live in 48 hours. $99 a month. No setup fee. Cancel anytime.
The hidden cost of marketplace work.
Mable, HireUp, and most other NDIS support worker platforms take around 10% commission on every hour you bill. For a full-time sole-trader, that's a significant chunk of revenue going somewhere other than your bank account.
| Marketplace fees | First Practice | |
|---|---|---|
| Per year (30 hrs/wk × $65/hr) | ~$9,360 | $1,188 |
| Setup fee | $0 | $0 |
| What you build | A profile | A practice |
| Who owns the client relationship | The platform | You |
| Who owns the site after 12 months | Not applicable | You, outright |
One direct client per year more than pays for the entire subscription. Every additional direct client is pure margin recovery.
Six reasons your own website beats relying on a platform.
01
Marketplaces are auction houses.
You're one of hundreds of profiles in your suburb, mostly competing on price. The participant looking for the right person rather than the cheapest available often searches outside the marketplace.
02
40% of NDIS participants come via Support Coordinator referrals.
Support Coordinators research providers before they recommend. A marketplace profile doesn't have room for the detail they need. Your own website does.
03
Plan-managed and self-managed participants often don't use marketplaces.
They search Google. They follow referrals from their GP or allied health team. They find you because your website exists.
04
You're building a business, not selling shifts.
Marketplaces position you as a worker-for-hire - interchangeable, low rate-setting power. A real website positions you as a specialist provider with a real practice.
05
Platform risk is real.
Marketplaces change commission rates. They tighten rules. They suspend accounts. Your own website is yours, and the relationships you build through it are yours.
06
Direct referrals flow through your name.
When a family wants to recommend you, they tell their friend: "Just google [your practice]." With a website, that lands them with you. Without one, they go back through a marketplace where you're one of many.
Your practice, online and complete in 48 hours.
Service pages for everything you offer.
Each support type you provide gets its own page - personal care, community access, social and recreation, whatever applies. Specific pages convert better than a generic "what we do" list.
Suburb pages for where you work.
Every suburb you service gets its own page. That's how families searching for "support worker in [their suburb]" find you.
Content that earns Support Coordinator trust.
Specialisations you work with. The conditions you have experience supporting. Your approach. The detail SCs need to refer with confidence.
Compliance-aware copy on every page.
Reviewed against current NDIS Commission advertising rules. No prohibited claims. No accidental "approved" language. Built to comply with the 2026 anti-promotion powers.
From signup to live in 48 hours.
Pick your tier.
Starter, Growth, or Authority - depending on how much content you need. No setup fee.
Tell us about your practice.
A short form covers your services, the suburbs you work in, your brand, and your registration status. About 15 minutes of your time.
Your site goes live.
Within 48 hours, your site is live at your own domain. Reviewed for compliance and accessibility before publish.
Sole-trader pricing.
Three tiers. Most new sole-traders start on Growth ($199/month) - it covers services, suburbs, monthly blog posts, and Google Business posts. Starter ($99/month) is right for very new providers building toward their first ten clients.
First Practice isn't for everyone.
If you're a hobbyist with a full book from one source, you don't need this. If you're a brand-new support worker in your first three months and you want to validate the work before investing in your brand, stay on Mable - come back when you want to grow.
Our customers want to build something that lasts longer than a platform's commission policy. They want to attract direct and Support Coordinator referrals. They want to look as professional as the agencies they used to work for.
If that's you, let's talk.
Sole-trader questions.
Do I need to be NDIS-registered?
No. Most of our customers are unregistered sole-traders. Unregistered providers can work with plan-managed and self-managed participants. We'll write your copy to comply with the registration rules either way - you'll never accidentally claim "registered" status when you're not.
Can I claim it as a tax deduction?
Yes, generally - it's a business expense. Check with your accountant for your specific situation, but website subscriptions for your sole-trader business are usually deductible.
What if I want to keep Mable too?
Most customers do, at least initially. Your website complements marketplace work; it doesn't replace it on day one. Over time, customers tend to shift more work to direct relationships because the economics are dramatically better.
Do I need an ABN?
Yes - you need an active ABN to operate as an NDIS sole trader. If you haven't set one up yet, the ATO ABN registration is free at abr.gov.au. We'll point you to the right resources for Worker Screening and ABN setup if you're not there yet.
How is it live in 48 hours?
We've productised what most agencies do bespoke. Same outcome, less manual work - which lets us deliver faster and pass the saving on.
What if I cancel?
Cancel anytime. No exit fee. Your domain stays yours. We hand back your content.
Build a practice, not just a profile.
Live in 48 hours. $99 a month. Cancel anytime.
Prefer to talk first? Book a 15-minute call with the founder →